Yes, we are a registered business and only sell original products since 2017. We source our products directly from US and Asia outlets depends where has the most sale.
Warranty options vary depending on the brand and product. Many of our items come with a manufacturer’s warranty to cover any defects in materials or workmanship. Please refer to the specific product description or contact our customer support team for warranty details.
Our return and exchange policy allow for returns within 7 business days of receipt, provided the item is unused, in its original packaging, and accompanied by proof of purchase. For further details, please review our comprehensive return and exchange policy on our website.
We source our products directly from brands or authorized dealers to ensure authenticity and quality. We prioritize building partnerships with reputable suppliers to offer our customers the best selection of products.
We strive to offer competitive prices on all our products. While we do not currently offer a price match guarantee, we regularly review and adjust our prices to remain competitive in the market.
Our online shop features a wide range of reputable brands across various categories including fashion, accessories, electronics, and more. Some of the brands you can expect to find include Tory Burch, Marc Jacobs, Furla, Tods, Salvatore Ferragamo, Coach, Fossil, Bamboo bags Ph, and may more.
We offer international shipping to select regions and countries. Shipping fees and delivery times may vary depending on the destination. During the checkout process, you can enter your shipping address to see if international shipping is available for your location and to view associated costs.
We accept various payment methods including credit/debit cards, Gcash, and layaway/installment payment plans through third-party providers. Please explore these options during checkout for more information or you may contact our chat support.
Yes, Cash on Delivery (COD) is available as a payment option for select orders. Please note that COD may not be available for all regions or countries. Terms and conditions for COD payments will be provided during the checkout process or you may contact our chat support.
Yes, we offer layaway plans. The conditions may vary depending on the item and the specific layaway plan offered. Please contact our customer support team for more information and assistance with layaway options.
Yes, customers can use credit cards for payments on our website. Some credit cards may offer benefits or rewards such as cashback, points, or airline miles depending on the card issuer. Please refer to your credit card provider for specific details on benefits and rewards.
Our shop was established in 2017. Yes, we are a registered shop and operate in Luzon, Philippines. For further inquiries regarding our business registration or location, please contact our customer support team.
Yes, we offer loyalty programs or rewards for frequent shoppers. Customers can earn points for every purchase which can be redeemed for discounts or other rewards. Stay tuned for more details on our loyalty program, we suggest subscribing to our newsletter.
Yes, we often participate in sales events like Black Friday and Cyber Monday. Keep an eye out for special promotions and discounts during these events. Additionally, we offer promotions such as our Payday Haul and Forfeited Reservations.
Customers can stay updated on new arrivals and exclusive deals by subscribing to our newsletter and following us on social media platforms such as our FB Page and IG. Subscribers will receive notifications about new products, promotions, and special offers.
Yes, we offer environmentally friendly or sustainable products. Look for specific eco-friendly labels or product descriptions indicating sustainable materials or practices. Our selection may include products such as bamboo bags and other eco-conscious items.
Customers can provide feedback or reviews on products they’ve purchased by accessing the product page on our website and submitting a review. Your feedback is valuable to us and helps us improve our products and services.
Yes, we offer special services such as gift wrapping and personalized messages for select items. During the checkout process, you may have the option to add gift wrapping or include a personalized message with your order. Please note that additional fees may apply for these services.
Yes, we welcome product requests from our customers. If there’s a specific item you’re looking for that is not listed on our website, please reach out to our customer support team with photo and details of the product, and we will do our best to accommodate your request.
Estimated delivery times usually takes 2 to 8 weeks. Please note that arrival of items may be affected by factors such as customs clearance and cargo shipping services.
In the event that an item is out of stock or available for pre-order, we will provide information on the product availability. Customers can choose to be notified when the item is back in stock or available for pre-order by signing up for email alerts.
Customers can track their orders thru our customer service representatives. Once an order has been processed and shipped, customers will receive a confirmation email with a tracking number and instructions on how to track their package.
Discount codes or promotional vouchers can be applied during the checkout process. Please ensure that the code is entered correctly and meets any specific terms and conditions outlined for the promotion. Some discounts may be valid for certain products or order totals, so please review the terms carefully.
Customers may request changes to their orders within 8hrs after confirmation. To request a change, please contact our customer support team as soon as possible with your order details. We will do our best to accommodate your request, but please note that orders that have already been processed is not eligible for modifications. Please note that down payments are non-refundable, cancellation of order is strictly prohibited, cancellation means forfeiture of any payments made.
We strive to update our inventory regularly and frequently add new products to our website, including our monthly collection. You can stay updated on our latest offerings by subscribing to our newsletter or following us on social media.
Yes, subscribing to our newsletter and following us on social media come with several benefits including exclusive discounts, early access to promotions, updates on new product releases, and insider information about upcoming sales or events.
If you receive a damaged or incorrect item, please contact our customer support team immediately with details and any accompanying photos. Our store accepts such claims within 7 business days upon receipt of the item. We will work swiftly to resolve the issue by offering a replacement, exchange, or refund, depending on the circumstances and availability of the product. Your satisfaction is our top priority, and we are committed to providing exceptional customer service.